Accepting these terms
Televixy runs the website televixy.live and sells access to an IPTV streaming service, called "the Service" below. Once you request a trial, buy a term or sign in to the Service, these terms apply to you. If you do not accept them, please do not use the Service.
What a term buys
For the length of time you paid for, your login opens live television channels and an on-demand library of films and series, played through an app on your own equipment.
The line-up is not fixed. Channels are added and withdrawn, on-demand titles rotate, and catch-up exists only on the channels that carry it, for however long each of them keeps it. Programme guide listings come from broadcasters and can arrive late, be wrong or be missing. No particular channel, title or event is promised to still be there next month.
Your side of the arrangement
The broadband line, the television or other screen and the player app are yours to arrange and look after. The setup guides on this site are free to read and help is on hand on WhatsApp at any hour, but we cannot repair a router, a television or an app built by somebody else. Checking that a service like this is permitted where you live is also up to you, before you subscribe.
Paying for a term
Every order is placed in a WhatsApp chat. The price given in that chat, in USD, covers the entire term: no setup fee, and nothing added afterwards.
Nothing renews on its own. When a term is over, the login stops working and no further payment is taken unless you choose to buy another term.
Your login is sent as soon as the payment is confirmed, and activation takes under 15 minutes from that point, whatever the hour.
Connections and fair use
Each plan fixes the number of streams that can run simultaneously: one, two, three or five. The login can be installed on several devices in your household, but only that many can be playing at once.
A subscription belongs to one household. Publishing your login, selling access to other people outside our reseller program, or capturing streams and rebroadcasting them ends the account, and no refund is owed when that happens.
Money-back guarantee
Every term is covered by the 7-day guarantee described in the refund policy. To claim, write to us on WhatsApp.
Interruptions
The Service runs across more than one server for 99.9% uptime, but it travels over networks we do not own, and planned maintenance or events outside our control can halt it for a while. If a fault on our side keeps you from watching for a long stretch, we add time to the end of your term to make up the difference.
How far our liability goes
Beyond the commitments written on this site, we make no promises about the Service. Where the law permits, our total liability for any claim is capped at what you paid for the term that the claim concerns.
Changes to these terms
We may revise these terms from time to time; the “last updated” line above shows which version is in force. If you keep using the Service once a revised version is published, that is taken as your agreement to it.
Still unsure what a paragraph above means for your own line? Ask on WhatsApp +212 606 968 901 at whatever hour you happen to be reading this, and the explanation comes back in writing in that same conversation. The form on our contact page opens the same chat for you.